​Muki Bolton Boutique handbags are all handmade using some of the finest quality exotic skins on the market. Our skins are genuine and are therefore unique and one of a kind. No two handbags are identical. We offer a limited one year warranty guaranteeing the major workings and structure of the handbag. 

This includes:

  • Broken strap or handle
  • Tears to leather not caused by normal use
  • Hardware defects (broken zipper, buckles or studs)

Special Orders are final sales, no returns, and no exchanges unless there is a manufacturer's defect.

Not included in warranty:

  • Normal wear and tear or accidental damage
  • Water damage caused after receiving product
  • Alterations made by any third party
  • Natural aging process of the leather such as patination, scratches and burnishing

To make a warranty claim please email mukibolton@gmail.com including your order details, receipt or proof of purchase and details including photo of the damage. A member of our team will contact you with next steps.